PRIVACY POLICY

Top Class Tuition operates a web and mobile-based platform to support Students / Pupils and Tutors in locating each other in order that the latter might provide a service to the former. Top Class Tuition takes the privacy of its Users seriously and is committed to protecting it.

Upon registering with Top Class Tuition your e-mail address and username are stored in our database. In addition your full name and title, telephone number, location, date of birth, hourly rate and the subjects you provide are required as a minimum in order that you might complete registration within the service we provide.

In addition to this, you may opt to include in your profile information about what you seek support in, your availability, your gender, photo identification , your DBS document, QTS number, contact details, your payment details and information pertaining to the school and curriculum being followed.

Whilst registered with Top Class Tuition we may also store feedback that has been received, correspondence between Students / Pupils and Tutors, search history made on the website and payment data.

Purpose

Top Class Tuition requires the information set out above in order to be able to provide services to you, and for legitimate interests. Top Class Tuition must collect and process personal information provided to us to carry out: checks to prevent fraud, network security, provision of administration and ICT services, form a contract with you, and for child protection. We carry out our identity checks to meet any legal obligation to do so.

You have the right to make a complaint to the Information Commissioner’s Office (ICO) at any time.

Profiles

Tutees profiles will contain their name by default but we do not display any contact information such as phone number or email address on site until a purchase has been made for these.

A Tutor’s profiles may contain personal information such as a profile photo, personal statement and feedback from Students/ Pupils.

All users’ profiles may show in external search engine results pages.

Use of Cookies

The Website may use a standard technology called a “cookie” to collect information about how you use the site. A cookie is a small file that a website transfers to your computer to allow it to reUser specific information about your visit and write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. At no time is your private information, which is obtained through cookies, shared with third parties who have no right to that information. We use cookies to enable better navigation through our site, or to allow you to use interactive tools and modules.

 

Server Log Data 

When you use our site, we may collect anonymous information and may accumulate and track information from our website’s server. Anonymous information includes the domain names and/or IP addresses of browsers that visit our site, time of day the site was visited, the length of time a user spends on the website, the website pages the user has visited, the internet service provider, operating system used and other non-personally identifiable information. Anonymous information is information that is not tied to any individual, but helps Top Class Tuition characterise the website users to improve our services, the content within the website.

 

Your Rights as a Data Subject

Since GDPR legislation was passed you have important right to protect your personal data. You can access any of these rights by contacting us through our contact form. The following is a summary of those rights:

 

Right of access – you have the right to request a copy of the information that we hold about you. Please contact us if you would like to know more about what data we hold about you. Tutor Hunt acknowledges that our users have the right to access the personal information/data that we maintain about them. Our users have the right to seek access, or to correct, amend, or delete inaccurate data. Any of our Users can request these changes by contacting us Unless we have another legal basis for storing your personal data we will delete or de-identify the personal data we have stored about you within 30 days of when you withdraw your consent

 

Right of rectification – you have a right to ask us to correct data that we hold about you that is inaccurate or incomplete.

 

Right to be forgotten – you can ask for the data we hold about you to be erased from our records where there is no longer a good reason for us to continue to process it

 

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

 

Right to object – you have the right to object to certain types of processing such as direct marketing.

 

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

 

We will not be able to erase information that is required to maintain our business purpose, we have a legal reason to keep it, or data that is required to facilitate your contract with us

 

Third Party Sites

The Website contains links to other sites. Top Class Tuition does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those websites.

How your Data is Shared

If you are a Tutor we will provide your contact data (Your full name, address, phone number and email address) to a student if you have consented to that student accessing your details, or you have scheduled a booking with them. You can remove your consent by closing an enquiry with a student at any time.

Top Class Tuition keeps as much functionality as possible in-house, as we believe it’s far safer for our customers data. We only work with third parties where it is entirely necessary.

Currently we work with the following companies:

  • PayPal / PayPal Holdings Inc (USA) – Our online payment provider
  • Google / Google LLC (USA) – Provides traffic analytics for our website
  • brittspence.com – Provides website development services

Your data may be shared with these companies in order to ensure we can develop and maintain our services.

Questions or Suggestions and Contact:

If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at admin@topclasstuition.com

We reserve the right, at any time to add to, change, update, or modify this Privacy Policy simply by posting such change, update or modification to this website. Any such change, update or modification will be effective immediately upon posting.

Our Postal Address:

Top Class Tuition,

56 Ramsey Street,

London,

E2 6HU